Returns & Exchanges

At RANKA JEWELLERS PC PRIVATE LIMITED, we strive to ensure your complete satisfaction with every purchase. If you are not entirely pleased with your jewellery, we offer a seamless return and exchange process within 7 days of delivery for eligible items.

Return Process

• 1.
  Initiate Request

  Contact our customer support team or visit our online portal to log your return request using your order number and registered email address.

• 2.
  Quality Verification

  Ensure the jewellery is in its original condition, unworn, and accompanied by all original certificates, invoices, and brand packaging.

• 3.
  Secure Pickup

  Once approved, we will arrange for a secure, insured logistics partner to collect the package from your doorstep at a scheduled time.

• 4.
  Refund Processing

  After our gemologists verify the item's authenticity and condition, your refund or exchange credit will be processed within 7-10 business days.